Privacy

Data controller: PREMIUM TRIP LTD, 128 City Road London EC1V 2NX Royaume-Uni. Contact for any question or request about your data: premiumtripagency@gmail.com.

Data processed

• Order — name, address, email, phone, contents of the order: to fulfil, deliver and invoice it (performance of the contract). Kept for 10 years for accounting obligations.
• Payment — processed by Stripe; KOMBINI never receives any card number.
• Customer account (optional) — email, encrypted password and saved addresses, until the account is deleted (possible at any time from “My account › Profile”).
• Cart reminder — your email, only if you ticked the box provided: a single reminder, data deleted within 48 h (consent).
• “Just ordered” notifications — only the delivery city is shown; your first name only appears if you agreed to it after your purchase (consent, withdrawable at any time by email).
• Live visitors — a random identifier, unrelated to your identity, kept in memory for 60 seconds to count the visitors present. Only the total number of visits per day is recorded, without any identifier.
• Promo code from a link — kept in your browser for 30 days to be applied at checkout.
• Advertising measurement (consent, through the cookie banner) — if you accept the Meta and TikTok trackers: your actions on the site (visit, basket, purchase), the campaign parameters of the link that brought you here (30 days in your browser) and, after a purchase, a purchase event sent by our server with your email, phone, name and address hashed (SHA-256), your IP address and your browser. Your choice is recorded with the order. Refusing is as easy as accepting and you can change your mind on the Cookies page.

Recipients

Stripe (payment), our logistics partner CJ Dropshipping and the carriers (preparation and delivery, including outside the European Union, this transfer being necessary to fulfil your order), our host (IKOULA, 175-177 rue d’Aguesseau, 92100 Boulogne-Billancourt, France) and our email sending service. Only with your consent: Meta Platforms Ireland Ltd and TikTok Technology Ltd (advertising measurement, with transfers outside the European Union governed by the Data Privacy Framework or the standard contractual clauses; details on the Cookies page). No data is sold.

Your rights

You may access your data, rectify it, erase it, object to its processing, request its restriction or portability, by writing to premiumtripagency@gmail.com. You may also lodge a complaint with the CNIL, the French data protection authority (cnil.fr).