Returns

Changed your mind

You have 14 days after receipt to withdraw, without giving any reason: Withdraw from the contract here. You receive an acknowledgement of receipt by email, then you return the product within 14 days to: l’entrepôt de notre partenaire logistique (CJ Dropshipping), en Chine. Son adresse exacte t’est envoyée par email après ta demande, car elle dépend de l’entrepôt qui a expédié ta commande. Return shipping is at your expense. The refund is made within 14 days of the product being received by our logistics partner, to the payment method used for the order, after the product’s condition has been checked; only a loss of value resulting from handling other than what is necessary to establish the nature, characteristics and functioning of the product may be deducted.

Defective product

The legal guarantee of conformity (2 years) and the guarantee against hidden defects apply: write to us at premiumtripagency@gmail.com with your order number and a photo. Details in the Terms of Sale.